FAQs

1 Do we have a Store?
yes, we have stores in karachi at the following premises. Dolmen clifton,gulfway shopping mall,park towers and saddar

2 Do we customize?
yes we do , You may contact us on Facebook/Instagram or at +923028229006

3 Why is the product you received slightly different in color than in the image shown on the website?
We ensure that the colors are projected as close to the original.But every screen setting is different, and you may not see the same hues of colors.
Also, most of our products are handcrafted. So slight difference are natural and cannot be considered as manufacturing error.
Also when we use natural and semi precious stones they will come with their own irregularities which again cannot be considered as a defect.

4 How do you know if the size of the product is correct?
Do check our size guide page for more details.

5 Can you return a product if you do not like it?
we accept returns within 7 days of purchase (condition apply),Do read our shipping and returns page to know more.

6 Do you have some doubts that we havenā€™t answered?
Please feel free to contact us on Facebook/Instagram or +923028229006 or write to us at sarwanajewellers@yahoo.com